League City, TX. It is because of Juan's great attitude, obvious expertise, and superior quality of customer service that I plan to continue using Bob's AC and Heat.

~Ryan O' Connor

I just want to thank you for the professional job you guys did on my furnace. The reaction time to the small problem was excellent. Everything seems to be working fine. I will contact you when I am ready to replace the a/c system. I WILL REFER YOU TO FRIENDS AND FAMILY. THANKS AGAIN A VERY SATISFIED CUSTOMER! Mr. Walbridge Deer Park, TX.

~Mr. Walbridge

Your crew did a great job. Very professional when installing our new HVAC system last week. Thanks for a job well done, but I have come to expect that kind of service from Bob's A/C and Heating. I've been doing business with you for over 20 years and stay a very satisfied customer. Mr. Radcliffe Friendswood, TX.

~Mr. Radcliffe

Robby, first I want to express my appreciation for the excellent system installation at my house last week. I almost can't wait for it to get hot enough to cycle the system to see how it performs. Don James was my point of contact and patiently answered all my questions, never pressuring me to commit to Bob's. He was thorough in assessing my situation and requirements. Don's integrity was significantly more influential in my decision to use Bob's than the Lennox equipment he represented. When the crew showed up, I was further impressed. These guys were all courteous, amiable, and industrious. They laughed, joked, and functioned as a team - all the while working hard and efficiently. I wanted them to apprentice me! I never heard them quarrel, act irritable, or even use profanity. I cannot over emphasize the importance of their demeanor, conduct, and care of my property. I have bragged to everyone about how pleasant this transaction has been.

~Mr. Grissom Friendswood, TX.

I want to let you know I am glad I chose Bob's Air Conditioning & Heating for the central air conditioner and furnace replacement at my Mom's home. Excellent customer service, sound technical expertise, Quality product offering, and competitive pricing are key considerations for my decision. In particular I like to express my appreciation for your impeccable customer orientation and attention to details throughout the entire engagement from creating the initial proposal to project completion. The installation crew was tidy and courteous. The job was completed on time without any surprises. I highly recommend your company to my friends and family. Keep up the good work!

~Mr. Yuen League City, TX

We are so impressed with our new A/C - it is quiet, runs less, cools better and the installation service could not have been better. The installers were courteous, clean considerate and did a wonderful job. We are happy to see how the men put our ductwork up off of the floor, giving us more storage space and a neater look. This letter was not solicited, but feels free to use it if you care to do so. We just wanted to express our satisfaction and give thanks for this good service.

~Mr. & Mrs. Robinett League City, TX

I just wanted to thank you for the quality installation that Bob's Air Conditioning and Heat did on our home. The Lennox system is very quiet, just like you said. Also I like how the installation team sealed the return air plenum. Please thank the installation team for their hard work.

~Mrs. Kimsey League City, TX

I just wanted to write a quick note to say thank you. You guys were very attentive and respondent to our air conditioning woes and made sure that we were kept cool until you could get here to change our evaporator coil. I have already recommended you to a few friends as well as told all my neighbors about your honest, prompt and sincere service. You seemed generally pleased to have us as customers. Since service is your job, my payment might seem enough thanks, however in these days, customer service is seriously decreased with most companies. Not being the case with Bob's, I thought this letter appropriate. Thank you and I will call on you again, we'll hopefully not in the too near future, but when I need help, I'll give you a call.

~Mr. & Mrs. Clements League City, TX

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Surman Electric, Inc.
305 Houston Ave., League City, TX 77573
281.316.0239 office 281.332.6259 fax
TACLA00314C • TACLB15909E • TACLA29538C • TECL18188
P.O. BOX 12157 • AUSTIN, TX 78711 • (800) 803-9202 • (512) 463-6599

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